FAQs

User Questions

I forgot my password. How do I access my account?

No worries, happens to the best of us! Use our Forgot Password link on the Login Page.

I don't know how to find my Account?

Don’t panic, we got you. Once you’ve logged in, just click or tap the “My Account” button at the top right of your screen, and you’re there. Look at you, solving your own problems.

How do I edit my Account?

Go to your profile and click or tap on the gear ⚙ (Gear symbol) at the top right of your screen. Select “My Account” and you’ve done it!

Can I change the email address associated with my account?

You certainly can! Go to your profile and click or tap on the gear ⚙ (Gear symbol) at the top right of your screen. Select “My Account” and change the email you see listed there. Easy.

What payment methods are accepted by CONNEC?

We accept PayPal, Visa and Mastercard and American Express. Cheers!

Can I change my Discipline(s) after I've signed up?

Of course you can! You can change your Discipline(s) at any point, as many times as you need to. Go to your profile and click or tap on the ⚙ (Gear symbol) at the top right of your screen. Select “Edit Profile” and look for the discipline you have already chosen in the list. You can add to your selection by typing it. You can also remove any discipline you think no longer suits your profile.

How do I change my Discipline?

Easy Peasy! To change a Discipline, go to your profile and click or tap on the ⚙ (Gear symbol) at the top right of your screen. Select “Edit Profile” and look for the discipline you have already chosen in the list. You can add to your selection by typing it. You can also remove any discipline you think no longer suits your profile.

Can I apply for more than one profile?

Yes, you can, as long as you use a separate email address and username, you can set up as many accounts as needed.

How do I advertise on CONNEC?

That’s easy! You may wish to push advertisements of multiple formats; we have certain standard templates you can select, or if you would like to tailor your particular standard, we are more than willing to work with you upon request at jusconnec@gmail.com.

What are the pricing rates?

Great question! Head over to our BMS Pricing page for a clear layout of our rates.

How do I upload Media to my albums and portfolios?

Simple ting! Images should be no bigger than 512MB. Your Gallery options can be found at the top of your profile page under the “Manage Profile” button.

How do I update my Profile?

You can edit your profile whenever you want. Toggle the “My Account” button at the top of your screen. Have fun with it. Feel free to remove some of the pre-set user info options as well. Let’s see how great you can make it.

How do I check my messages?

Once you’ve signed up and logged in, go to your profile and hit the message tab. Easy as pie.

How do I message another User?

Once you’ve signed up and logged in, go to a user’s profile and click on the “Message” tab. Simple as that.

Visitor Questions

How do I rate, contact or schedule an appointment with a User?

Sign up to interact with anyone on the site/ app without needing to fuss about creating a profile. Once logged in, you get access to their whole schedule of accommodation.

How do I find someone near me?

Users have the option of linking Google Maps to their profiles as well as typing their addresses. Head to whoever’s account and see what they have listed.

How do I search on CONNEC?

A search bar for the whole platform is provided in the top right corner of the screen at all times. Or if on mobile, just tap the menu icon. Typing is tedious, so just type a few keywords or letters and hit search; their profiles will still pop up.